Want a faster answer? You can most likely find it on our FAQ page
Please take note of the following important points:
Self-collection orders - Please allow 3 working days for self-collection from the respective school’s bookshop. Ensure there are sufficient collection dates remaining by referring to your book list. For orders placed after 4:00 PM or on non-working days (public holidays and weekends), the +3 working days will be counted starting from the next working day.
Delivery orders - Fulfillment is typically completed within 7 working days. Please note that for orders placed after 4:00 PM or on non-working days (public holidays and weekends), the + 7 working days will be counted starting from the next working day. Kindly be aware that during the first week of online opening, there may be slight delays in delivery due to a surge in orders.
For items without pricing - Items without pricing are either awaiting price confirmation from the school or publisher, or they are not yet available for sale. The school will notify your child when these items become available for purchase directly at the school’s bookshop.
Purchase of items - Placing an order through our website does not guarantee stock availability, as it depends on the publisher's fulfillment capacity. If an item is out of stock at the time of purchase, we will provide a receipt for collection during the school reopening period, subject to the publisher’s stock availability.
Check your cart before payment - Refunds are not provided, so we kindly ask you to double-check your selections before completing your purchase. Please ensure that you have selected the correct Mother Tongue language items (Tamil/Malay/Chinese) and confirmed the quantities of all items in your cart.
For textbook orders - Kindly enter the student’s FULL NAME and CLASS (for the new term) in the comments box before checking out, as some textbooks may be delivered directly to their respective classrooms for in-class use.
4-digit unique code - can be found on the official booklist provided by the school (located at the bottom of the back page).
IMPORTANT NOTES
- For New User, create a new account with your email address as your username. Key in all the required information. Please ensure that the mobile number contact is correct.
- Get Ready your 4 digit Unique Code. This code is printed on the back of your child school's printed booklist (provided by the school). Without this code you will not be able to access the textbooks order page. - If you have children from different levels (Eg: P3 & P6) Please DO NOT mix orders different levels or schools into 1 cart. As our packing is done for each level or school. You will have to make separate orders. Check Out (make payment) for one order and ensure cart is empty before adding the next level or school into your cart.
- Payment modes: PAYNOW & Credit Cards(fees applies)
For more info, please check out our FAQ